Project Brief: ServiceMela E-commerce Marketplace
Project: Development of ServiceMela, an online marketplace for services.
Project Overview:
ServiceMela is an e-commerce platform designed to connect service providers with customers. It will function as a centralized marketplace where users can discover, hire, and review various services, ranging from professional services (e.g., legal, accounting, consulting) to personal services (e.g., home cleaning, tutoring, pet grooming).
Target Audience:
- Service Providers: Individuals and businesses offering a wide range of services.
- Customers: Individuals and businesses seeking to hire service providers.
Key Features:
- User-Friendly Interface: A simple and intuitive platform for both service providers and customers.
- Comprehensive Service Directory: A searchable directory listing various services and categories.
- Service Provider Profiles: Detailed profiles for service providers, including experience, qualifications, and reviews.
- Customer Reviews and Ratings: A system for customers to rate and review service providers.
- Secure Payment Gateway: Integration with secure payment gateways to facilitate transactions.
- Messaging System: A built-in messaging system for communication between service providers and customers.
- Appointment Scheduling: A feature for service providers to schedule appointments with customers.
- Geo-Location Services: A feature to help customers find service providers in their local area.
Project Deliverables:
- Fully functional and responsive e-commerce marketplace.
- User-friendly content management system (CMS) for managing service listings, provider profiles, and reviews.
- Integration with secure payment gateways.
- Android & iOS Mobile apps
Success Metrics:
- Increase in registered users (service providers and customers)
- Growth in service listings and transactions.
- Positive customer reviews and ratings.
- User engagement with the platform.
